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Cignus Consulting

Solutions/Passenger Terminal

Passenger Terminal

Passenger flow optimization and terminal operations management - flow simulation, level-of-service analysis, checkpoint optimization, and terminal digital twins.

Passenger Operations

We apply fast-time passenger flow simulation, level-of-service analysis, and checkpoint optimization to terminal planning challenges ranging from new gate-area design to security lane configuration and day-of-operations staffing decisions. Our analysis integrates demand forecasts, dwell time profiles, and processing rates to identify bottlenecks, model mitigation scenarios, and support capacity investment decisions for airports of every size.

Terminal Digital Twins

Our terminal digital twin integrates BHS telemetry, queue sensor data, common-use system feeds, and real-time dwell-time monitoring into a unified operational visualization platform on Helios. Airport operators gain live awareness of terminal conditions — from baggage claim wait times to security checkpoint queues — enabling proactive interventions, performance benchmarking, and data-driven capital planning.